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Text & phone call notifications

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‎09-27-2017 13:23

‎09-27-2017 13:23

 Previously my fit bit was notifying me of text and phone calls. Now I'm not receiving either. Any ideas? 

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‎09-27-2017 17:10

‎09-27-2017 17:10

I’m getting all the notifications except the text messages and I don’t know why? 

Everything is set. I followed step by step I’ve even used YouTube and still nothing. I’ve pretty much done everything except call customer support 

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‎09-28-2017 05:41

In response to Breanna83

‎09-28-2017 05:41

A warm welcome to the Community @Breanna83 and @Starfire911.

 

Thanks for troubleshooting this by yourselves. If your trackers aren't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (iOS Fitbit app) post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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