help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text and call notifications not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-06-2017 09:41 - last edited on ‎04-07-2017 05:07 by Moderator Alum

‎04-06-2017 09:41 - last edited on ‎04-07-2017 05:07 by Moderator Alum

Everything is set correctly, however the text and phone call notification are not working correctly since the update yesterday.

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎04-07-2017 05:06

‎04-07-2017 05:06

It's great to welcome you @Davenoiz. First, I recommend double checking if your Fitbit app is updated by following the instructions provided in the How do I update my tracker's firmware?. Once you update your app, follow @MarreFitbit's in the My tracker isn't receiving notifications (Android Fitbit app) post.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes