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Water log + active hours arent logging

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‎04-06-2017 01:08

‎04-06-2017 01:08

Im logging my water amount every day and getting in my quota. Yesterday I did 10 out of 13 hours active but today I go back + see that I've drank NO water + been active NONE of my 13 hours.

 

I have synced throughout the day, tried swotching fitbit off + on as well as my phone but its still not keeping what ive done the previous day.

 

Whats happened?

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‎04-07-2017 04:57 - last edited on ‎06-04-2025 08:08 by Fitbit Moderator

‎04-07-2017 04:57 - last edited on ‎06-04-2025 08:08 by Fitbit Moderator

Great to see you around @Sarah82. Have you checked if your Fitbit app is updated? If you haven't, I recommend following the instructions provided in the How do I update my tracker's firmware? post. 

I hope this helps, let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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