01-07-2017
07:04
- last edited on
01-12-2017
04:59
by
AlejandraFitbit
01-07-2017
07:04
- last edited on
01-12-2017
04:59
by
AlejandraFitbit
I have a moto z force and the blaze. My phone is paired and I am still not getting any notifications on the blaze.
Moderator edit: Subject for clarity
01-07-2017 07:48 - edited 01-07-2017 07:48
01-07-2017 07:48 - edited 01-07-2017 07:48
Is the device you are trying to sync to a supported device?
Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf
Do you have notifications enabled in the app?
01-11-2017 09:26
01-11-2017 09:26
I have the same phone and it's not compatible. I can receive emails and that's it. I've tried for months and finally had a professional try and it's too new of a device.
01-12-2017 05:03
01-12-2017 05:03
A warm welcome to the Community @Cmartinez75, @Jch0205 and @SunsetRunner thanks for stopping by.
The reason why you might be having problems with your notifications is because Moto Z Force is not a compatible mobile device. You can always try to follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post, just keep in mind that you can experience some inconvenience since as mentioned the phone is not compatible.
Catch you later.
01-12-2017 11:29
01-12-2017 11:29
Bluetooth not pairing with my phone
01-13-2017 03:04
01-13-2017 03:04
A warm welcome to the Community @Jillep1948. Could you please be more specific about the inconvenience you have? Are you also trying to setup the call and text notifications? If you are, please restart your Blaze and try the steps I provided in my previous post.
Catch you later.
01-13-2017 09:34
01-13-2017 09:34