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Texts and calls notifications not working

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I have a moto z force and the blaze. My phone is paired and I am still not getting any notifications on the blaze. 

 

Moderator edit: Subject for clarity

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Is the device you are trying to sync to a supported device?

 

Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf

 

Do you have notifications enabled in the app?

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I have the same phone and it's not compatible. I can receive emails and that's it. I've tried for months and finally had a professional try and it's too new of a device. 

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A warm welcome to the Community @Cmartinez75@Jch0205 and @SunsetRunner thanks for stopping by.

 

The reason why you might be having problems with your notifications is because Moto Z Force is not a compatible mobile device. You can always try to follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post, just keep in mind that you can experience some inconvenience since as mentioned the phone is not compatible.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Bluetooth not pairing with my phone

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A warm welcome to the Community @Jillep1948. Could you please be more specific about the inconvenience you have? Are you also trying to setup the call and text notifications? If you are, please restart your Blaze and try the steps I provided in my previous post.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thanks...I spoke to customer support and I am now paired 🙂

Sent from my iPad
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