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The warranty cover trackers purchased through Groupon

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‎02-07-2017 14:54 - last edited on ‎02-19-2017 07:28 by Moderator Alum

‎02-07-2017 14:54 - last edited on ‎02-19-2017 07:28 by Moderator Alum

Hi, 

I just bought the Fitbit Blaze from Groupon. Do you guys honor a warranty from that third-party reseller? 

 

Moderator edit: updated subject for clarity

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‎02-07-2017 15:40

‎02-07-2017 15:40

I was told no they did not when I had issues. It was bought through Amazon as a gift to me. I was told since it was a gift they would honor the warranty.
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‎02-19-2017 07:26

In response to jpATL

‎02-19-2017 07:26

Hello @bonjouraloha and @jpATL, it's great to see you in the Community! Cat Very Happy

 

@bonjouraloha I've moved your post from Charge to Blaze board so other users can benefit from this thread. As @jpATL mentioned, Groupon is not an authorize retailer and we don't offer any guarantee on the Fitbit they sell. I suggest getting in touch with them since usually they are the ones who cover any inconvenience the tracker may present.

 

@jpATL thank you for the information provided to help @bonjouraloha.

 

Let me know if you have more questions. Cat Tongue

Marlen S. | Community Moderator

What's for breakfast?Check others recipes and share yours!
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