02-14-2017
01:10
- last edited on
02-06-2019
18:41
by
DavideFitbit
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02-14-2017
01:10
- last edited on
02-06-2019
18:41
by
DavideFitbit
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My fit bit blaze battery drained out completly and after recharging only time and date are not syncing but rest of the details are sync. with my phone... does anybody have good solution ?
I have tried all the normal fix like changing timezone, time setting to automatic & restarting both phone & blaze etc. but no help.
Moderator edit: subject updated for clarity
02-14-2017 07:49
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02-14-2017 07:49
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I have contacted fitbit service through email for the time sync issue & really pleased with the quick response from fitbit team.... by following the step by step solution provided by fit bit team I have fixed the problem ....
here I am attaching the solution provided by fitbit team...
- Go to your the fitbit.com dashboard.
- Click on Settings.
- Now click on Devices, and select the tracker model in case you have more than one tracker linked to the same Fitbit account.
- Scroll down and click on Remove this Blaze from your account.
When you have removed it, please restart your tracker by following the next: How do I restart my tracker? . After doing this, please
restart your Android device.
Now, let's pair your tracker again, please do it as a "new device" by following: How do I set up my tracker?
After finishing all these steps, please set the correct timezone manually according to your current location and sync your tracker.

02-14-2017 08:07
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02-14-2017 08:07
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Looking for a solution to this also. very frustrating. I've only had it for a month.

02-14-2017 08:08
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02-14-2017 08:08
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THis sounds like a whole lot of trouble for something that should be done when you sync. Second thinking this purchse for sure.

