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Time issue

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‎02-14-2017 01:01

‎02-14-2017 01:01

I have had this issue since battery died from power drain units time is out by 1.5hrs ,  have done every and i mean everything the last 10+ post have tried and no fix.  Have spent last 2+ hours trying to fix.........all i can say is unless you can give me some magic i have not tried i will then have to send it for repair.   Considering i sell these at work and i help customers with issues they have it should not be this hard.  Things i have tried range from turning off and on, full restarts, syncs, updating app pluging it in to PC, changing time zone. changing clock face (clock will not change),  loging in and out of app and much more.  Any more ideas?  or where can i download new firmware for it.

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‎02-14-2017 05:20

In response to Sew80

‎02-14-2017 05:20

THe answer tgat seems to get the most thanks, is to add your tracker to your fitbit account as a replacement to itself

View best answer in original post

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6 REPLIES 6

‎02-14-2017 01:12

‎02-14-2017 01:12

Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-14-2017 02:24

‎02-14-2017 02:24

I am having the same issue

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‎02-14-2017 04:20

‎02-14-2017 04:20

I have the same issue but my clock is off by 5.5 hours

 

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‎02-14-2017 05:10

‎02-14-2017 05:10

Same problem here....tried the same as you

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‎02-14-2017 05:20

In response to Sew80

‎02-14-2017 05:20

THe answer tgat seems to get the most thanks, is to add your tracker to your fitbit account as a replacement to itself

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‎02-14-2017 05:22

In response to Rich_Laue

‎02-14-2017 05:22

How do you do that



Sent from my Samsung Galaxy smartphone.
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