Time issue

[Macross]

I have had this issue since battery died from power drain units time is out by 1.5hrs ,  have done every and i mean everything the last 10+ post have tried and no fix.  Have spent last 2+ hours trying to fix.........all i can say is unless you can give me some magic i have not tried i will then have to send it for repair.   Considering i sell these at work and i help customers with issues they have it should not be this hard.  Things i have tried range from turning off and on, full restarts, syncs, updating app pluging it in to PC, changing time zone. changing clock face (clock will not change),  loging in and out of app and much more.  Any more ideas?  or where can i download new firmware for it.

[WendyB]

Contact Support
http://help.fitbit.com/?cu=1

[Stndbterfly]

I am having the same issue

[Uaerom]

I have the same issue but my clock is off by 5.5 hours

[Sew80]

Same problem here....tried the same as you

[Rich_Laue · Accepted solution]

THe answer tgat seems to get the most thanks, is to add your tracker to your fitbit account as a replacement to itself

[Sew80]

How do you do that



Sent from my Samsung Galaxy smartphone.