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Timezone isn't correct on Blaze

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‎03-10-2017 12:42 - last edited on ‎03-10-2017 16:07 by Fitbit Moderator

‎03-10-2017 12:42 - last edited on ‎03-10-2017 16:07 by Fitbit Moderator

Can't get date and time to change on my blaze. Been awhile since I've worn it. 

 

Moderator edit: Update subject for clarity

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4 REPLIES 4

‎03-10-2017 13:21

‎03-10-2017 13:21

@Ljwalls, youwill be able to get the date and time to change once you sync your Blaze.  Sometimes a restart of your Fitbit will get a sync going.  Otherwise here are some sync troubleshoots

Sense, Charge 5, Inspire 2; iOS and Android

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‎03-10-2017 13:25

In response to Julia_G

‎03-10-2017 13:25

Can't get it to sync either. Just keeps trying to.

Sent from my iPhone
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‎03-10-2017 13:35

In response to Ljwalls

‎03-10-2017 13:35

In that case I suggest working through the sync troubleshoots I recommended above.

Sense, Charge 5, Inspire 2; iOS and Android

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‎03-10-2017 16:11

In response to Julia_G

‎03-10-2017 16:11

Thanks for the advice @Julia_G! 

 

Hey there @Ljwalls! Just wanted to clarify that the reason why your Blaze doesn't have the correct timezone is because it hasn't synced to your account. In this case, I would like you to make sure that you did the syncing troubleshoot that @Julia_G previously sent. 

 

Additionally, are you getting any error message that's not letting you sync your tracker? 

 

Keep me posted. 

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