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Timezone isn't correct

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‎04-05-2017 23:34 - last edited on ‎07-15-2017 14:53 by Fitbit Moderator

‎04-05-2017 23:34 - last edited on ‎07-15-2017 14:53 by Fitbit Moderator

Hi, I went on holiday and my Blaze updated to the time zone I was in but now won't change back to my current time zone. Time is correct on my phone, I've tried shutting watch down and starting again, changed time zones and tried to sync numerous times - it refuses too and won't sync at all. Have also checked time zone is on auto, still nothing. Also says there is an update but refusing to allow the update either. Any ideas please 😔

 

Moderator edit: Updated subject for clarity 

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‎04-05-2017 23:53 - edited ‎04-05-2017 23:55

‎04-05-2017 23:53 - edited ‎04-05-2017 23:55

Hello @Ricky, it sounds like the problem is not the timezone but the lack of being able to sync, since this is the only way to send your new settings to the tracker. 

 

So lets do a restart htto://help.fitbit.com/?q=restart 

 

Then let's restart the phone. Actually it might be beneficial to shutdown both the phone and Blaze. 

 

 Also lets look at the sync document at http://help.fitbit.com/?q=sync

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