help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracker Not Found

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-31-2018 10:33

‎01-31-2018 10:33

My Phone synced with my Fitbit Blaze this morning at 7:31...728 steps. I am currently at 3043 steps and when my phone tries to sync it cannot find the tracker. This is frustrating. Can someone please help?

Best Answer
0 Votes
2 REPLIES 2

‎01-31-2018 10:45

‎01-31-2018 10:45

I tried holding down the buttons as was stated in other forums and this did not work.

 

Best Answer
0 Votes

‎01-31-2018 13:53

‎01-31-2018 13:53

My Charge won't even sync to my phone anymore - I am getting same message "tracker not found".  I can only sync to my IPad and then it won't communicate with MyFitPal for food and exercising tracking.  I have had this issue for several weeks and not resolved!  Hope this works out for you soon!

Best Answer
0 Votes