help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking Steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-30-2017 03:40

‎09-30-2017 03:40

Ive noticed today that not all steps are being tracked. 

Twice today i noticed for over 30 mins no steps were tracked. Ive shut down the watch twice but its still happening. The heart rate is moving etc

Best Answer
0 Votes
2 REPLIES 2

‎09-30-2017 09:19

‎09-30-2017 09:19

I am having same problem.  Walked 4 blocks and Fitbit said I took 58 steps but my iphone app recorded 813 steps

Best Answer
0 Votes

‎09-30-2017 20:10

‎09-30-2017 20:10

Seems to be a long term issue

Best Answer
0 Votes