help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-25-2016 04:40

‎05-25-2016 04:40

My fitbit is tracking steps,miles,floors before I get in the morning. How can I fix this?
Best Answer
0 Votes
1 REPLY 1

‎05-26-2016 08:39

‎05-26-2016 08:39

Welcome to the Community @Skh13. If you are waking up with some information, I recommend checking your timezone by doing the following from your Android Fitbit app:

 

1. Tap the Settings icon

2. Tap Account

3. Tap Settings

4. Turn off "Automatic time zone"
5. Tap Select time zone

6. Select your timezone

7. Sync

 

You can also Restart your Blaze. After these steps please test your tracker.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes