help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trade in program for old trackers

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-04-2018 06:51 - last edited on ‎12-05-2018 11:09 by Moderator Alum

‎12-04-2018 06:51 - last edited on ‎12-05-2018 11:09 by Moderator Alum

I have been using Fitbit since it started many years ago. That being said I have spent A LOT of money with Fitbit - I have had the flex, charge, 2 different charge HR’s and now the Blaze.  When will Fitbit get with the times and allow us to upgrade with a trade in program to allow those of us that are loyal to your product to save some money???  Show us that you care for your loyal customers and offer this type of program 

 

Moderator edit: Updated title for clarity

Best Answer
1 REPLY 1

‎12-05-2018 11:08 - last edited on ‎06-09-2023 10:42 by Fitbit Moderator

‎12-05-2018 11:08 - last edited on ‎06-09-2023 10:42 by Fitbit Moderator

Welcome to the Forums @SunsetRunner! 🙂

At the moment, Fitbit doesn't have a trade in program, but if you get to experience any issue with your trackers and they're no longer in warranty, Fitbit will most likely offer a discount on the purchase of a new tracker for you to take advantage of it.

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer