07-07-2017 19:11
07-07-2017 19:11
If you are elderly or have health issues that require you to hold the handrails or heart rate sensors on a treadmill the Fitbit will not record steps. The same holds true if you are pushing a shopping cart at the grocery store, mall,or anywhere else. I pushed a cart down every aisle at Costco and it recorded 50 steps in 30 minutes.
07-07-2017 21:00 - edited 07-07-2017 21:01
07-07-2017 21:00 - edited 07-07-2017 21:01
Welcome to the forums!
It has nothing to do with being elderly. Holding on to anything with a wrist tracker will not count. When I'm out and about and will be holding on I place the device in my purse. Still counts all my steps
Hope to see you around!
Wendy | CA | Moto G6 Android
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07-07-2017 21:28
07-07-2017 21:28