08-15-2016
05:44
- last edited on
11-07-2018
18:24
by
DavideFitbit
08-15-2016
05:44
- last edited on
11-07-2018
18:24
by
DavideFitbit
I was unable to sync my blaze for few days after an update.. i then went into the settings menu on the Blaze itself and noticed Bluetooth classic had changed to off. I set it to pair and it synced almost immediately... not sure if this is the case for anyone else though...
Moderator edit: subject updated for clarity
Same problem.
My bluetooth changes to "off" on its own without any direction from me. I have to ensure the app is closed before I turn bluetooth back on otherwise it does not pick up the tracker.
Hoping this is just a bug in the update that will be fixed shortly?
Hopefully....
Interesting the BlueTooth classic setting on the Blaze has nothing to do with the syncing of the data.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @Taylor89 and @Funkyflutterby, @SarahNW it's great to see you around and @Rich_Laue thanks for stopping by and the suggestion provided.
I would like to know if you keep experiencing syncing inconveniences? If you do, I recommend following the syncing troubleshoot that @HelenaFitbit is providing.
Let me know the outcome. ![]()
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