Unboxing, no instructions

[NikkiiBaby]

So it finally came...no instructions...nor can i find them on the net all it shows is set up screen and if i have to send this back after waiting a week to receive this i will not be happy. I am tech savvy...but i do have some brain damage from Lyme Disease...usually I can figure crap out...this however is pissing me off. I looked youtube and it showed a battery screen. All mine shows is set up i cant seem to get it out of set up. wtf.? I was going to get one for my mom, but something like this would give her a coronary. So...Why is it not getting off set up screen

Moderator edit: subject updated for clarity 

[NikkiiBaby]

Ok so ... There are no instructions for this thing. It wont go off set up. What the hell man? A device that I pay 250 for should have something with it cuz even the very first device i bought had this. I looked on youtube which is ridiculous i even have to look there for it but i did...all i see is charging to a computer can you charge with a usb prong plug? Why cant I see the battery showing and only see fitbit.com/setup? I am very tired and grouchy, tired and had a bad day and trying to not blow over this but a device almost 300 bucks should have a few more instructions like any ya know? Please help.

[Odyssey13]

@NikkiiBaby  Here is the link for the Blaze area where you'll find the manual and related articles - click

If you can wait until the morning, you can call and a Fitbit representative can talk you through the set up process.  Contact customer support at this link - click

There is a phone number for the USA, an online chat option and web based email for those out of the area.

They'll get you going. You'll be just fine.

[Rich_Laue]

@NikkiiBaby look in the top right corner, click om your picture, you will see a link to contact Fitbit.

Look at the bottom of this page, you will see a link tittled help, click on it, then click on the pretty picture of your tracker. Your at the page @Odyssey13points to. Here you may download your manual or use the extensive interactive help site. Yes fitbit does not make you read that tiny manual like the others do, but peovides a full size one you can diwnload.

Now if you look below you will see a link titled YouTube this link is setup by Fitbit and yhey have a video on how to setup your tracker.

As for the battery icon, with a little search of this forum you would find that the unit has to be setup first. 

Now for setting up, please go to the web address shown on the tracker, using the device you want to sync to.

This address will send you to the correct software to download, install, and run. 

Now log into your fitbit account and follow the prompts. If your still having problems contact.fitbit.com  they will be happy to help.

[NikkiiBaby]

are you telling me...that it wont charge unless its set up? it wont set up because the battery is low!

[WendyB]

No it needs to be charged before you can set it up. So make sure to put the charger in the USB Port and set your pebble into the charge housing

[mvan231 · Accepted solution]

The setup of all fitbit devices is generally the same. But yes, you  need to charge it first before you set it up. 

[NikkiiBaby]

except so everyone knows you cant tell if its charging until you set it up lol. I have not had a fit bit since the first one. Elf instructions and nothing else in box didnt help. However...I got hold of a great CS person. Helped me get it started and I love it. I feel it is very accurate compared to a chest strap HRM.

[mvan231]

I got mine for christmas and I don't recall the setup being much of a pain. I put the device inside the charging base, then left it plugged into a USB port for a couple of hours and then I set it up with the fitbit app... pretty easy

[Dragonfruit]

I got my blaze a few weeks ago, yes it has the setup screen on by default. Fitbit.com/setup it says by default.

Just put it in the cradle for 2 hours and it will be fully charged. Yes it won't display the battery icon, but we don't need it to.

Next step is to add the blaze to your Fitbit app as a new device, from here just follow the steps. A firmware upgrade will be required as part of the process, or at least it was with mine.

If you really get stuck call Fitbit.

[Rich_Laue]

@NikkiiBaby it will charge before it is set up, there will not be a battery indicator until it is setup.

You will feel a vibration when the tracker is connected and charging. 

[NikkiiBaby]

ty it is working and love it but it didnt track my sleep last night.
How do I do this?

[Dragonfruit]

It tracks sleep automatically, is your HR monitor enabled and working? 

[mvan231]

Were you wearing the tracker while you slept? Have you synced since you
woke up?

[NikkiiBaby]

Yes to wearing it. I think the problem is for whatever reason the apps
werent working so just restarted them. ty

[mvan231]

The tracker just detects your activity. The app and fitbits web service
determine what is sleep and what is not based on movements.

That is odd. I've had some times where that happens but that was with my
Charge HR not my blaze.
Try restarting tracker? Hold bottom right button and left select button at
the same time until it reboots.