Vibrating will not stop

[Sarah-Kate]

I have tried shutting down my fit bit blaze at least 20 times, it will not stop vibrating and has a dead battery now. When I put on the charger it starts vibrating again....

[wmchapman]

First step - 

On a computer go to https://www.fitbit.com/settings/profile

click on the icon of your Blaze.

the first line is Alarms - does it say "no alarms set" ?

If not choose, "no alarms set"

Now put your Blaze back in the charger and press and swipe down on your mobile fit bit app screen to force a sync - does the alert end?

[wmchapman]

Next step if still vibrating:

remove Blaze from its charge cage, press (and hold) the left button and bottom right button together and  hold for a count of 30.  Let go, after a final shimmy, does the vibration stop and tracker turn off?

Turn back on by pressing left button, is it quiet or vibrating?

If vibrating, Final step

Go back to https://www.fitbit.com/settings/profile on a computer, log in

click on the icon of your Blaze.

down at the bottom click "Remove this Blaze from your account"

press and swipe down on your mobile fit bit app screen to force a sync - does the alert end?

If no, then contact customer service and let them know what you have tried since it appears to be your Blaze.

If yes, on your mobile, re-pair your Blaze to your account 🙂