help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Vibration not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2017 17:00

‎10-23-2017 17:00

Blaze vibration is frequently stopping. I do a reset and it works for a short time, then will stop again. 

Please help 🙏🏻

Best Answer
0 Votes
3 REPLIES 3

‎10-23-2017 20:27

‎10-23-2017 20:27

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-31-2017 00:28

In response to WendyB

‎10-31-2017 00:28

The reset didn’t work, after countless attempts.

I had to email customer support who were super helpful, I have just received a replacement Blaze from Fitbit.

Best Answer

‎11-01-2017 06:45

In response to ChrisRod

‎11-01-2017 06:45

It's great to see new faces, @ChrisRod welcome! And @WendyB thanks for stopping by.

 

I am glad to hear that you received a new tracker that is working properly. If you need anything else, do not hesitate in posting it.

 

Happy stepping! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer