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Weekly exercise does not update

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‎10-31-2019 03:13

‎10-31-2019 03:13

Although I have completed my daily exercise goal my 5 day exercise has not updated since Monday.  I have tried logging in and out of account, removing and repairing device on Bluetooth and restarting my device.  Anyone else having same problem or ideas how to solve.

 

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‎11-05-2019 04:42 - edited ‎11-05-2019 04:43

‎11-05-2019 04:42 - edited ‎11-05-2019 04:43

Hello @SunsetRunner, welcome to the Community forums. Sorry for the late response. 

 

Thank you for sharing all this information about your 5 day exercise that has not updated since last Monday. Before considering other options, could you please provide us with a screenshot of the app when you're looking at the 5 day exercise? 

 

In the meantime, please try to force quit the app and access the Fitbit app again to check if you're able to see your information properly. 

 

Keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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