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Won't charge

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‎06-09-2016 05:06

‎06-09-2016 05:06

Had Fitbit blaze for a few months had no problems but now it doesn't want to charge it displays icon for charging but won't fully charge
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‎06-09-2016 05:20

‎06-09-2016 05:20

Hi there @Mans82. Great to see you in the Community! 🙂

 

How long has your tracker been plugged to the charger? It should not take more than 1.5 or 2 hours for it to be fully charged. I would recommend restarting your tracker by pressing/holding the left and lower right buttons together for 10-15 seconds and then just let the battery fully drain and once your tracker runs out of battery, plug it to the charger and see how long it takes for it to fully charge. If it takes more than 2 hours, feel free to get in touch with our Support Team dept and they will be happy to help you out!

 

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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