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Wont turn on??

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I stopped using the blaze for about 2-3 weeks because I forgot in when I left town. Now when I go to charge it, it wont charge at all. It is stuck on the power off mode, not taking in any charge. I keep making sure that the device in plugged in the correct way and it still wont charge. What should I do?

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Accepted Solutions

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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2 REPLIES 2

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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That did it! Thank you so much!

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