Working Blaze but cannot charge

[LimKK]

Blaze still working but now suddenly cannot charge. Battery going flat soon. Pls help.

[Jess101]

Same thing is happening to me and I have no idea what to do.

[WendyB · Accepted solution]

@LimKKSee my post in this thread

https://community.fitbit.com/t5/Blaze/Won-t-charge/m-p/2363041#M83587

[LimKK]

Yes, now am waiting for the expert to reply. My Fitbit was working for 2 years and now suddenly cannot charge. And now the battery is flat and cannot be used.
Is yours new or working perfectly alright before like mine?

Best Regards = KK ( From Mobile)

[WendyB]

@LimKKI have had mine since 2015 and have had no problems with it what so ever

So no Its not New

[AliECIS]

I just got my new Blaze as a Christmas present, and when I went to set it up, got message that the battery is too low to complete setup. Plugged it in to the USB port, heard a noise indicating it IS connected - but am not getting the "battery charging" icon on the screen - only the Fitbit icon.

Has ben plugged in a couple of hours now, and have tried again to do the setup and got same message about battery being too low.... so I figure it is not charging at all.

Have sent an email to the company requesting help. Now waiting....

[Rich_Laue]

@AliECIS have you looked at the link to the Fitbit help @WendyB posted above? 

Appease also use your phone charger to charge the Blaze, also did you feel a vibration when connecting the charger? 

[LimKK]

Actually very frustrated, got Blaze but not working and cannot compete in weekly and weekend challenge. 

Rgds KK

[LimKK]

Is there a Santa can replace one for me !!

[MaineWolf]

I too just got one for Christmas and same thing happened. Put on charger and only had the FitBit screen; no indication it was charging. Finally, I went into setup and it let me do the update so it must be charging. After the update finished, it went to the home screen and the charging icon appeared. Try finishing setup with it connected to the charger. Hope this helps!