Wrong time and won't sync

[joshing_man]

Yesterday my Blaze stopped working. I had been at the gym and unusually done some punchbag work. The Blaze stopped working completely but in the evening I re-charged it and it now works. However, it shows the wrong time (despite displaying correct time zone in Advanced Settings) and refuses to sync.

The watch appears to be counting steps and HR too and shows the correct date.

I have logged off and shut down on several occasions but to no avail so any help would be appreciated.

Andrew

[Wumpus]

I am having the same issue. Forgot my charger at home and so my fitbit turned off due to low battery. When I recharged it, it turned on but the clock is now 13 hrs out of sync and it refuses to sync or recieve notification. Forcing a sync did nothing. Turning off bluetooth and turning it back on did nothing. Deleteing and reinstalling the app did nothing. Deleting and reinstaling the device from my list of devices did not work (app is stuck on connecting after entering 4 digit code. restarting app shows device a paired but does not sync)

Device: Fitbit Blaze, Phone: Moto X Pure.

[joshing_man]

Hi Wumpus

It took me a while but I finally managed to sort as it is a synching error. I had to log off the app, turn off Bluetooth, restart Bluetooth, turn on app and sync. It finally worked and updated. I went on the desktop and adjusted to 24 hour clock too.

I followed steps on the site and it worked having done all the bits at various times over the period.

Hope you get it sorted.

Andrew

[Wumpus]

I sort of managed to get my watch synced by installing the app on another tablet. Hopefully i can get it working on my phone again so that I can get notifications

[PatM02]

Mine did same thing on same day.

[Wumpus]

New Problems now: More info here: https://community.fitbit.com/t5/Blaze/Fitbit-refuses-to-sync-with-any-devices/m-p/2280135#M78835

[AlejandraFitbit]

Great to see you around @Wumpus, @joshing_man and @PatM02 welcome to the Community!

First of all, thanks for troubleshooting this by yourselves. If your trackers are not syncing, I recommend taking a look at the Having trouble syncing? post. After your Blaze syncs your time should correct itself. Also, please verify that your devices are compatible. 

I hope this helps, let me know the outcome. 

[Wumpus]

Yeah I did all the instructions there. No luck Please look at my other thread for a more detailed explanation of everything I tried.