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Yesterday's Fitbit data was incorrect

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‎06-12-2017 20:00

‎06-12-2017 20:00

Yesterday i had about 14,000 steps in and about 4,000 calories burned, all because of my jogging and cycling class yesterday. I synced my Fitbit Blaze to my app today and the workout record only showed that i jogged for 36 min with 0 calories burned. I tried restarting my Fitbit and synced it again but it still showed the wrong data. Any solutions to fix this incorrect data?

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‎06-14-2017 06:14

‎06-14-2017 06:14

Welcome to the Community @ficoreloj. Could you please tell me how are you logging your activity? Are you selecting it directly from you tracker? If you aren't, I recommend choosing the activities directly from it and then you just need to sync it. 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-14-2017 09:34

In response to AlejandraFitbit

‎06-14-2017 09:34

@SunsetRunner Fitbit I think @ficoreloj is describing what is smaller to the thread at https://community.fitbit.com/t5/Blaze/Blaze-not-syncing-exercise/td-p/2028765

We also have posts at, some have reported that this only happens when using the multisport run mode. 

https://community.fitbit.com/t5/Blaze/Blaze-activity-not-showing-on-dashboard/m-p/2039681

https://community.fitbit.com/t5/Blaze/Fitbit-Blaze-not-calculating-run-after-update/m-p/2044447

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