blaze battery

[mellina]

My blaze battery does not charge anymore. What should I do?

[Odyssey13]

Hi @mellina  these devices do have a lifespan. My Blaze was two when it no longer charged. The only thing you can do is clean the connectors and try again. It might just be dead. You posted about this two months ago, has it been working since then?

[mellina]

No. I was just looking for more information. I cleaned everything with
alcohol and bought a blaze battery but I don't think it's the right size

[Odyssey13]

@mellina  some people are brave enough to try replacing the batteries. I don't have the dexterity to do it. Did you replace it already?

[mellina]

No. I have not tried. I would take it somewhere. Does not look like it
fits.

[Odyssey13]

There have been people who accomplished it, but at least one person said the battery they replaced was slightly larger. There is a service I've seen online that does replace them, but it's going to cost to ship it and get it done - they might not want to use a battery purchased elsewhere.

[mellina]

Thank you.

[achu_thambi]

Hi, I am having the same issue..Could you please help me out incase if you have changed the battery.. In my case blaze is getting turned on when I connect to the charger, but turns off when I remove the charger.

[RohiniK]

Guys, i have the same issue and when i contacted customer service after trying all the mentioned workarounds, they replied saying the watch is out of the 1 year warranty, tough luck! You know, i am really upset at this point since this is my second fitbit and both have had severe reliability issues. The first one broke a strap and guess what, you cant replace the strap since the device is part of the strap, talk of a good design. I was stupid to trust this **ahem** product again and buy a blaze this time. After spending close to 210$, and within precisely 1.5 years it stopped charging! First it broke a strap again. I bought a new strap. THen i suspected the charger, bought a new charger! None of those are the issues, the design is extremely poor and not at all worth the cost. I am an IC designer myself and i think these guys just make sure the circuits run past the 1 year reliability point because after that they arent responsible anymore. There are prdoucts available for 1/7 the cost and work more reliably. Please dont ever buy a fitbit product again, its lousy! 

[RohiniK]

Guys, i have the same issue and when i contacted customer service after trying all the mentioned workarounds, they replied saying the watch is out of the 1 year warranty, tough luck! You know, i am really upset at this point since this is my second fitbit and both have had severe reliability issues. The first one broke a strap and guess what, you cant replace the strap since the device is part of the strap, talk of a good design. I was stupid to trust this **ahem** product again and buy a blaze this time. After spending close to 210$, and within precisely 1.5 years it stopped charging! First it broke a strap again. I bought a new strap. THen i suspected the charger, bought a new charger! None of those are the issues, the design is extremely poor and not at all worth the cost. I am an IC designer myself and i think these guys just make sure the circuits run past the 1 year reliability point because after that they arent responsible anymore. There are prdoucts available for 1/7 the cost and work more reliably. Please dont ever buy a fitbit product again, its lousy!