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fitbit blaze not working

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‎04-12-2016 16:26

‎04-12-2016 16:26

I just got my fitbit blaze today & my screen is blank. I tried pressing all 3 buttons together & holding & tha logo pops up w/ a bar at the bottom & just goes blank again. What should i do?
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‎04-13-2016 05:02

‎04-13-2016 05:02

Welcome to the Forums @church_bwa. Thanks for troubleshooting this by yourself. I recommend Restarting your Blaze a couple of times more and if this don't work, feel free to contact our Support Team. For a faster response you can contact them via phone or chat. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-13-2016 11:46

‎04-13-2016 11:46

could the bar at the bottom be saying your in the middle of a firmware update?
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