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fitbit.com/setup message

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‎02-25-2017 15:22 - last edited on ‎02-27-2017 05:02 by Moderator Alum

‎02-25-2017 15:22 - last edited on ‎02-27-2017 05:02 by Moderator Alum

When I put it on and shut it logo pops on then on the bottom it says fitbit.com/setup then goes blank. I tried to setup with phone and computer but it says it won't update because battery is dead. I don't see a battery icon unless I start pushing buttons. Can someone please help me figure out how to charge it?

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
3 REPLIES 3

‎02-25-2017 16:55

‎02-25-2017 16:55

Hello @SunsetRunner, you follow the steps found at http://help.fitbit.com/articles/en_US/Help_article/1799/ to charge your tracker

 

You are correct in that there will not be any charging icon until.the tracker is setup. If you feel a vibration when connecting the tracker to power, then it is charging 

Best Answer

‎02-25-2017 16:59

In response to Rich_Laue

‎02-25-2017 16:59

Thank you, think I got it 🙂
Best Answer

‎02-27-2017 05:03

In response to SunsetRunner

‎02-27-2017 05:03

A warm welcome to the Forums @SunsetRunner and @Rich_Laue thanks for stopping by,

 

I am glad to hear that your inconvenience has been resolved, if you need anything else, do not hesitate in posting it.

 

Happy stepping. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer