help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone shows miles rather than steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-08-2019 13:00

‎04-08-2019 13:00

Blaze shows steps but iPhone shows miles. It just happened this last week & I haven’t found a way to correct it.

Best Answer
0 Votes
1 REPLY 1

‎04-09-2019 11:21

‎04-09-2019 11:21

@johnrich2000 It's great to see you in our Fitbit Community! Let me help you with the information that is showing different on your Dashboard.

 

Please provide a screenshot of the page of your Fitbit Dashboard that shows miles instead of steps. Do your steps amount appears on your Dashboard as they were miles?

 

In the meantime, make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, please log out of the app, restart your phone, open the app again and log in. Finally check out if the issue gets fixed.

 

Keep me posted! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes