06-05-2016 08:55
06-05-2016 08:55
06-05-2016 08:56
06-05-2016 08:56
06-05-2016 09:00
06-05-2016 09:00
First thing to try when a fitbit misbehaves is a restart. Here's how:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give it a few tries though as it doesn't always work
06-06-2016 07:19
06-06-2016 07:19
Hello @botpcjhn welcome to the Fitbit Community! 🙂 Fitbit trackers that count floors have an altimeter sensor that can detect when you're going up or down in elevation. Your tracker registers one floor when you climb about ten feet at one time. It does not register floors when you go down. If your information is not showing on your Dashboard it is because your tracker is not syncing, if your tracker is not detecting floors and you are walking non stop with an elevation of 10 feet try the restart advised by @SteveH
I'll be around if you have any questions! 😉
It is health that is real wealth and not pieces of silver and gold! Share your story!