03-17-2024 07:01
03-17-2024 07:01
Why does my charge 5 not record mileage and steps accurately when I use hiking poles vs hiking without poles, if it is truly using GPS and its ability to judge your mph from previous use?
Answered! Go to the Best Answer.
Best Answer03-17-2024 10:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-17-2024 10:09
Hi, @Suzicruzer, welcome to the community, you may find this article of interest How accurate are Fitbit devices? - Fitbit Help Center Steps are evaluated by the accelerometers in the Charge 5 so if your arm movement is limited this will affect the "count". You will see there are sections on this issue and the use of GPS.
I hope this helps but if you are still stuck please post here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
03-17-2024 10:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-17-2024 10:09
Hi, @Suzicruzer, welcome to the community, you may find this article of interest How accurate are Fitbit devices? - Fitbit Help Center Steps are evaluated by the accelerometers in the Charge 5 so if your arm movement is limited this will affect the "count". You will see there are sections on this issue and the use of GPS.
I hope this helps but if you are still stuck please post here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
03-17-2024 11:31
03-17-2024 11:31