Hi, thank you for sharing that you've been experiencing this problem with your Charge 5, @RohiniH.
Before considering other options, please try the following steps that have been useful for other users:
- When you set up an alarm, once you see the green checkmark, please try swiping right to see the alarm details. Other users have mentioned the process to set up an alarm is not done until you swipe right after the checkmark to look at it.
- Restart your device using the charging cable.
- If you're still having this problem, you can try removing an re adding the alarm as well.
Hope this helps, I'll be around.
Davide | Italian and English Community Moderator, Fitbit
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