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Another day lost

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‎07-15-2023 17:32

‎07-15-2023 17:32

Lost a whole day of tracking. 
tried the help chat. It was worthless. Just someone telling me to do things that they knew wouldn’t help. 
Unfortunately I’m getting really frustrated with the charge 5. It hasn’t worked correctly since I got it. 
anyone else have trouble with the charge 5?

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5 REPLIES 5

‎07-16-2023 06:44

‎07-16-2023 06:44

Can you elaborate more on what you're experiencing?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎07-16-2023 06:47

‎07-16-2023 06:47

Mine is not charging- only about 6 weeks old

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‎07-16-2023 06:49

In response to RobinPogo

‎07-16-2023 06:49

Since we don't want to duplicate troubleshooting that's already been done, can you tell me what troubleshooting you've already tried?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎07-16-2023 08:11

In response to DramaQueenDiva

‎07-16-2023 08:11

Not tracking steps, not tracking exercise and won’t sync. 

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‎07-16-2023 08:13 - edited ‎07-16-2023 08:13

In response to bk318

‎07-16-2023 08:13 - edited ‎07-16-2023 08:13

Ok but that still didn't answer my question.  I wanted to know what you already tried to rectify the situation.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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