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App adding info

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‎12-10-2023 11:50

‎12-10-2023 11:50

The app keeps adding steps calories burned and miles for 12:00 am when I’m asleep… it effectively doubles what I’m actually doing… the 12am activity it added sometime in the afternoon!!!  Not at 12 am… app just keeps getting worse…

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‎12-12-2023 14:47

‎12-12-2023 14:47

The same thing is happening to me, so bizzare

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‎12-12-2023 17:27

In response to MissLizxo

‎12-12-2023 17:27

@Sniker @MissLizxo , A warm welcome to the Community! Thank you for your messages. 

Please on the Fitbit app, tap on the devices icon (upper left corner) . 

You'll see the devices paired to your account. 
Please make sure that the mobile device (mobileTrack ) option is not connected. 
If you see a mobile device option listed there, tap on it and remove it from the account. 
MobileTrack will use the sensors on your mobile device to track steps on the app, this could be added to the ones on your Charge 5.
This feature, is thought to be used, if you left your Fitbit at home( eg. charging), and still want to track your steps.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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