App showing “no data”

[Ermd1]

Fitbit synced yesterday fine; it showed all sleep and metrics data correctly. iPhone 

Today it just shows no data. I already went through all of sync steps including repairing 

it won’t even shows previous days data 

it does show current heart rate

[Jnk4evr]

Things have been really messed up with my app since last update. Entered exercise disappears, info on wrong days, sleep data not showing up completely. Very frustrating. 

[RiekoC]

Hello @Ermd1 & @Jnk4evr 

Although I'm not sure that this will work, you can try clearing the cache & storage/data for the Fitbit app on your phone, then force stop the app. You'll need to log back in after clearing the storage/data. Then try syncing again with the app.

Let us know if this helped restore your ability to see your data in the app.