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Battery indicator disappeared

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The battery level indicator on the apps Home Screen has disappeared!  It’s very hard to see on the device so I use the app to monitor. Since Charge 5 seems to use battery faster than 2,3,4 it’s important to be able to see it

 

 

 

Moderator edit: format

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1 REPLY 1

Hi, welcome to the Fitbit Community forums, @Uksausage

 

I appreciate all the details that you've provided about this issue with the Fitbit app not showing you the battery indicator. 

 

If you haven't done so already, please try the following steps:

 

  • Log out from the app.
  • Clear Cache for the Fitbit app on your phone's settings.
  • Restart your phone. 
  • Log back in to check if you're able to see the battery indicator. 
  • Try to set up your Charge 5 as a new device in your account if you're still having the same problem. 

Hope this helps, I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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