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Battery

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‎03-21-2022 20:05

‎03-21-2022 20:05

I have had my Charge 5 for 4-5 days now and the charge only holds for about 24 hours. I let it charge for a lot more than 2 hours, and it always says it is at 100% when I unplug it. 
is there something I am not doing? This is my 4th FitBit but my first Charge 5.
Has anyone else had this problem? 

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1 REPLY 1

‎03-21-2022 21:12

‎03-21-2022 21:12

Hello @Clrk 

 

Unfortunately quite a few people have had battery problems.  Some people have found restarting the Charge 5 either from the Settings or from the charging cable can help them.

 

There’s quite an extensive thread about it here: Battery problems 

 

It might be worth reading.  Some people could solve their problems but some are still ongoing.

 

 I hope that helps you a bit.

Best Answer