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Charge 5 blank screen

‎07-20-2025 02:33 - last edited 8 hours ago by Fitbit Moderator

‎07-20-2025 02:33 - last edited 8 hours ago by Fitbit Moderator

My second Charge 5 became black when it was 2 years like my first one. No restart found in the forums worked. No contact with the app. What to do?

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎07-20-2025 14:44

‎07-20-2025 14:44

Having similar issue and no fixes yet. 

Very disappointed and very likely won't continue to utilize Fitbit products. 

Best Answer

yesterday

yesterday

I'm on my third fitbit, and this is the third one to suddenly black screen right around the 2 year mark. I'm starting to think it's on purpose. I won't be buying a fourth. Really wish these had one of those tiny reset buttons you can poke with a pin. 

Best Answer
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