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Charge 5 Stress management

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Sadly my charge 5 has decided not to show stress management data again. This has been happening since Thursday July 13th. I have uninstalled and reinstalled the app, restarted my Fitbit charge 5 and done all the usual troubleshooting tips. 

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Hi @dcsapper and @WarT32 ! It's nice to see you around the forums.

Feedback on the Stress Management Score issue is always appreciated.

The frustration is understood – this isn't the experience desired for our customers.

I wanted to inform that the team is fully aware of this problem and working to find a solution.

Updates will be provided here as soon as they are available.

 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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Yes, mine too, again. I went through the same suggested steps to fix it as well, but as expected since this is becoming a regular occurrence, those steps didn’t fix it either. Just like back in May and the times before. Would be so nice if the stress management score could be fixed so it doesn’t stop working every other month. 

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Hi @dcsapper and @WarT32 ! It's nice to see you around the forums.

Feedback on the Stress Management Score issue is always appreciated.

The frustration is understood – this isn't the experience desired for our customers.

I wanted to inform that the team is fully aware of this problem and working to find a solution.

Updates will be provided here as soon as they are available.

 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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