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Black screen

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‎08-14-2022 04:31

‎08-14-2022 04:31

Screen is black. The watch still vibrates, it syncs on phone app, the green lights on watch back are still on and it is charging appropriately. I have changed the clock face, restarted it by pressing the button 3 times but no logo appears and I have updated the device. Any suggestions?

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2 REPLIES 2

‎08-14-2022 08:07

‎08-14-2022 08:07

Similar situation here. except I get no green lights on watch back. I have made no changes to it. Two days ago, it went black. Reset does not help.

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‎08-14-2022 10:30

In response to wjkjr

‎08-14-2022 10:30

I have exact same issue above … done a million resets, black screen .. tried clock changes !! 
I’ve managed to unpair watch and phone so I’m quite sure I’ve made it worse now as when I try to pair up again .. can’t see 4 digit code !! What a nightmare … fitbit support .. WHATS GOING ON … very frustrating !!!

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