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Blank screen on Charge

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‎12-11-2021 11:29 - last edited on ‎12-11-2021 15:11 by Moderator Alum

‎12-11-2021 11:29 - last edited on ‎12-11-2021 15:11 by Moderator Alum

 I just set up and charged my Fitbit Charge 5. The screen worked when I was charging. I synced it with my phone. But nothing comes up on the Fitbit Charge 5 screen. I tapped it, swiped it and still nothing.

 

 


Moderator edit: subject updated for clarity

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‎12-11-2021 15:09

‎12-11-2021 15:09

Hi, welcome to the Fitbit Community forums, @ejf1027. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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