11-14-2022 23:14
11-14-2022 23:14
I’ve had my Fitbit for a year with no problems. Today I’ve lost all the detail from my calorie graphs. The total displays when I open the app but the graph just shows a flat line. I’ve tried closing and reopening the app and rebooting my Fitbit. I checked the app on a different device and have got the same flat line. How do I fix it?
11-19-2022
06:37
- last edited on
02-19-2025
06:53
by
MarreFitbit
11-19-2022
06:37
- last edited on
02-19-2025
06:53
by
MarreFitbit
Hi, it's good to see you visiting the Community forums for the first time, @FlyingFish27.
Thanks for sharing this update about the issue to see your calorie graphs.
This is an ongoing issue that other iOS users have been experiencing for the past few weeks. Please know the our team is working on a fix which will be released soon via a new iOS Fitbit app version. Please keep in mind that these updates are released progressively, it starts with a small percentage and then it extends to the whole Community of users, but you should be receiving the update soon.
In the meantime, you can find more information and updates about this specific issue here.
See you around in the Community.
11-20-2022 02:17
11-20-2022 02:17
12-08-2022
08:56
- last edited on
12-17-2024
05:44
by
MarreFitbit
12-08-2022
08:56
- last edited on
12-17-2024
05:44
by
MarreFitbit
@FlyingFish27 No problem!
Have a great day. 😁