help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log in

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-28-2022 13:43 - edited ‎10-28-2022 19:09

‎10-28-2022 13:43 - edited ‎10-28-2022 19:09

I was logged out of the mobile app and can't log back in. I've been trying on and off throughout the day but it always says "Fitbit.com is unavailable. Please try again later."

 

I tried quitting the app. I even tried uninstalling and re-installing it. My OS software is up to date. Is anyone else experiencing this? When will login services be available again?

Best Answer
2 REPLIES 2

‎10-28-2022 19:19

‎10-28-2022 19:19

This problem looks similar to the problem described in this post, but none of the steps listed there solve the issue.

Best Answer
0 Votes

‎10-29-2022 13:52 - last edited on ‎08-25-2024 09:59 by Fitbit Moderator

In response to aftonsteps

‎10-29-2022 13:52 - last edited on ‎08-25-2024 09:59 by Fitbit Moderator

@aftonsteps Sad to hear that.

Have you tried logging in to the web dashboard at Fitbi.com? If not, please it give it a try and report back.

I'll keep my fingers crossed. 🤞

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
Best Answer
0 Votes