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Can't login Windows 11 Fitbi app

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‎11-26-2022 02:13

‎11-26-2022 02:13

Hi,

I can login in on my android app, but when try to do this on my Windows Fitbit app I get the message 'autorisation failed'. A month ago this was not a problem. Has anyone a suggestion to solve this issue?

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5 REPLIES 5

‎11-26-2022 03:05 - last edited on ‎09-05-2024 12:08 by Fitbit Moderator

‎11-26-2022 03:05 - last edited on ‎09-05-2024 12:08 by Fitbit Moderator

@TPananas The Fitbit app for Windows is no longer supported. But you can use the Fitbit Dashboard to access all your data:

Fitbit Dashboard 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎11-26-2022 04:56

In response to Talahthas

‎11-26-2022 04:56

Hello,

If the Windows app is no longer supported, do you know how can I synchronize my Fitbit (Alta) if I don't have smartphone?

Thank you

 

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‎11-26-2022 06:49

In response to cardis1

‎11-26-2022 06:49

@cardis1   You need a compatible smartphone or tablet.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎11-26-2022 08:21

In response to LZeeW

‎11-26-2022 08:21

Hi @LZeeW 

Thanks for the quick answer and have a nice day!

Best Answer

‎03-13-2023 05:25

In response to MikeBeltran

‎03-13-2023 05:25

Welcome to the Fitbit community, @MikeBeltran!

Since the end of 2022 the Fitbit app for Windows is no longer supported. Fitbit users now need a compatible phone or tablet to sync their Fitbit devices.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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