Can't migrate to Google Account

[MACharl]

I get this message when trying to move my fitbit account - any ideas or work around? 

Moderator Edit: Clarified subject

[RiekoC]

Hello @MACharl 

Are you trying to use your personal Google account and get this error message?

[MACharl]

It's my personal GMail account, but registered in my company name - i.e. name at company.com

I'm sensing by question that this may be an issue?

And then whether there is a workaround.

Thanks

[LZeeW]

@MACharl   That is the format for a Google Workspace account.  Do you have a personal Google account?  You must transfer from a personal account, with an address like name@gmail.com.

[MACharl]

Thanks for the insights here - very useful. Sounds like I’ll have to move on from Fitbit - don’t need another email account.

Best !

[LZeeW]

@MACharl   The deadline is still months away, in case you change your mind  --  or your job.