Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to Switch to Google account

Replies are disabled for this topic. Start a new one or visit our Help Center.

How switch to Google account 

 

Moderator Edit: Formatting.

Best Answer
0 Votes
4 REPLIES 4

Hi @Oldbitty111111  here is the information from Fitbit, including a video. click to go there

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
I have Android 11, could that be problem? I don't see the choice you
mention. After hit profile?? Thanks db
Best Answer

you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

Welcome to the forums, @Oldbitty111111@Odyssey13 Thanks for your help!

@Oldbitty111111 Thank you for the details provided, and checking the help article shared by our friend. Just to confirm, when you open the Fitbit app do you see a Settings icon at the upper right corner? Or do you see your initials or a profile picture? I'm asking this as if it's the latter one, it means you already migrated your Fitbit account to Google and it's not necessary to do the same process again.

Nevertheless, if you see different icons or options, I'd also suggest contacting our Support team as they'll be able to check your account and guide you through the process.

Best Answer