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Can't scroll Charge 5

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‎08-12-2022 16:53 - last edited on ‎08-16-2022 09:10 by Moderator Alum

‎08-12-2022 16:53 - last edited on ‎08-16-2022 09:10 by Moderator Alum

My Fitbit shows the time but I can't scroll down for other options 

 

 


Moderator edit: subject updated for clarity

Best Answer
1 REPLY 1

‎08-16-2022 09:10

‎08-16-2022 09:10

Hi, welcome to the Fitbit Community forums, @LHK1958. 

 

Thank you for sharing all these details about the inconvenience you've been having to scroll down on the display with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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