Cannot Edit Sleep Time

[jennichu75]

I've look through the forums and tried deleting and reinstalling my app with no luck. My Fitbit is also showing the incorrect sleep time, not just my app. 

My fit it tracked my sleep as 12:39 am - 6:40 am. I tried to edit my sleep time to 9:39 PM, and it allows me to put in the correct time but when I click save it changes the time to 12:00 am. I've tried several times, and it does the same thing every time. 

*I've uninstalled and reinstalled the app.

*I know where to change the sleep time. 

*My watch is also showing the incorrect time.

[RiekoC]

Hello @jennichu75 

Have you had a chance to double check that your time zone and location are correct in the app?

Some users have reported an issue with time after traveling out of their home location to a different time zone and back home. If this is the case, you might want to change your time zone & location to something else, sync, then change it back to automatic & sync.

[Milo5712]

You have saved me time searching the forum. I was going to raise pretty much the same issue!

This has happened to me several times over the last 18 months with the Ch 5. Occasionally it won't record my sleep correctly. I check it in the morning when I sync it and it says I went to sleep at - sometimes - like 01:46; 12:52; etc. OR it records my sleep from when I actually go to sleep - THEN there is a large gap; then it starts recording again an hour or so later!!!

What the heck is going on!

[knitist]

Make sure the starting date is correct - it probably has the date for the 12:39 AM date. Change it to the day before then change the time to 9:39 pm.