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Charge 5 Advanced not holding a charge

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‎07-16-2022 23:58

‎07-16-2022 23:58

I bought two Charge 5s on 7-March 2022 for my wife and I. My wife’s Charge will not hold a charge now for more than a few minutes. It will go from 100% to 0 in about 30 minutes. She’s tried the suggested trouble shooting steps but nothing works. This has been going on for about a week. Has anyone else experienced this? Is there a fix? I love Fitbit but we kept our Apple Watches as we’ve had crazy tech issues with previous models of the FitBit. This may permanently drive us back to the Apple watch.

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‎07-17-2022 05:08

‎07-17-2022 05:08

Hi, @UIW_Cardinal26, I suggest you talk to "Customer Support" and use the Chat facility or phone for a prompt response. You should not be experiencing this kind of battery drain on your Charge 5.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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