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Charge 5 Black screen

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‎09-05-2022 17:19

‎09-05-2022 17:19

My Charge 5 screen went black yesterday.  It is still recording steps and responding to the app and syncing.   We have tried the reset on the charger, and by the vibrations, it is responding, however, the screen is still black.  We have tried every suggestion offered here, without any success. What is our next step to take?

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‎09-05-2022 19:20

‎09-05-2022 19:20

Same here, as well. 

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